WORKPLACE CULTURE ASSESSMENT & TRANSFORMATION
WHY SHOULD YOU DO A WORKPLACE CULTURE ASSESSMENT?
An organization’s ability to achieve its strategic initiatives depends on leadership’s ability to ensure employees are working toward common goals. Building a thriving, sustainable culture results in high levels of employee engagement to meet or exceed those strategic goals and objectives.
An organizational culture assessment helps leaders better define and understand their current work environments, while also identifying practical strategies to advance culture at an individual, team and organizational level.
Identify Strategies
TO ADVANCE CULTURE
THE NOBLE HILL WAY
OUR APPROACH
To gather and understand employee perceptions about the current workplace and organizational culture, the Noble Hill approach is highly customized for each client and holistic — using data gathered from survey feedback, as well as insights from in-depth employee interviews.
This information can be used to:
- Understand if the actual culture aligns to the desired culture
- Help ensure the sustainability of the desired culture
- Identify opportunities to maximize employee engagement and retention
- Prepare for strategic business transformations and achieve scalable growth
- Take action focused on cultural strengths and opportunities for continuous improvement
BENEFITS OF CULTURE ASSESSMENTS
Investing in culture assessments can be meaningful when paired with other relevant strategies and coaching services. Those who are looking for better alignment with its people development and strategy turn to NHC for a more holistic approach to their culture development.
Organizational culture assessment can benefit:
- Leaders who are acclimating to a new team
- Teams preparing for, or currently experiencing, significant organizational change
- Mature teams or organizations seeking to advance their existing culture
- Teams interested in understanding and leveraging their culture as a competitive advantage
Company Values
MAY SHIFT WITH THE CULTURE
HOW IT WORKS
The Process
We suggest a two-phase approach to culture assessment, beginning with a work-environment survey and followed by employee interviews.
Phase I
- To enable every employee to provide feedback on the current state of the culture, Noble Hill will administer a 25-question survey.
- Through the survey, employees will have the opportunity to provide feedback on various components of culture within five engagement themes: work environment, associate experience, associate development, communication, and innovation.
- Additionally, employees may also provide open-ended comments about any aspect of work culture not specifically addressed.
Phase II
- Following the survey, Noble Hill will conduct in-depth one-on-one interviews with a subset of employees representative of the overall organization.
- The purpose of these conversations is to understand better the employees’ experiences and beliefs, the cultural pillars of the organization, and any factors that may deter the client from achieving its aspirational culture.
- We recommend that these interviews be facilitated by video conference (Zoom or Teams) and, to maintain confidentiality, are scheduled at a time that affords the employee privacy and does not conflict with work responsibilities.
- Noble Hill will ask the employee to reserve one hour for the interview and will schedule the interviews directly and privately using an online scheduling tool.
Leadership Debrief
Using learnings from the survey and interviews, Noble Hill will synthesize employee feedback to identify key themes. We will prepare a comprehensive presentation to share these themes, along with strategic recommendations and suggestions for how to prioritize cultural initiatives.
Timing
Typically, a two-phase culture assessment can be completed in three to four months. While we recommend that leaders constantly ask for feedback from their employees, formal culture assessments – to achieve optimal results and accurately measure progress made – should be administered annually or biennially.
Better Understand
YOUR COLLEAGUES
WORKPLACE CULTURE ASSESSMENT &
TRANSFORMATION CLIENT TESTIMONIALS
Noble Hill led our recent culture assessment, which involved an associate survey, one-on-one interviews, and multiple presentations to report out the findings and identify an action plan. The insight we gained from Noble Hill’s research was both thorough and relevant to our goals for this project. We were provided with realistic action items that we could implement both in the short and long term to build on our company’s strong culture. Our associates enjoyed working with Noble Hill during this process and the results from this joint effort have been incredible. Our company has since formed an internal Culture Committee to continue the culture work and we look forward to collaborating with Noble Hill again in the near future.
We have a long history of working with Noble Hill Consulting, and chose to engage the consulting team to initiate a cultural survey of our existing associates prior to a merger that would double the size of our organization. We wanted to get a pulse of the associate engagement in advance of such a significant change. The team at Noble Hill Consulting organized an online questionnaire and facilitated in-depth, virtual interviews with a percentage of the respondents. The response rate was very high and our associates honestly shared the strengths and limitations of working in our organization. The Noble Hill team shared the results of the comprehensive assessment, first with our Leadership team, and following with all associates. The final report included a series of recommendations that we are currently acting on to continue to improve the culture of our business.
The work we completed with Noble Hill on company culture and associate engagement has paid dividends for our business. The data collection process was very effective with 99% of our team completing the survey and 20 associates spending an hour or longer in a phone interview. Noble Hill was able to synthesize the survey data with the live interviews and come up with actionable themes and recommendations that will propel our organization forward. We should benefit from our work with Noble Hill for the foreseeable future.
INTERESTED IN MEETING WITH ONE OF OUR CLIENTS?
We are also happy to connect prospects with existing NHC clients so they can learn first-hand the benefits gained from our cultural assessment services.
EVERY WORKPLACE HAS A CULTURE.
However, building an effective workplace culture requires an intentional effort on behalf of leadership. Left unattended, an organization’s culture can often become dysfunctional — undermining the broader mission and negatively impacting the bottom line.
READY TO GET STARTED? WANT MORE INFORMATION?
Schedule a complimentary 30-minute consultation at a time that works for you. (via Calendly and/or direct clients to the Contact page on the website).
CONTACT US
Noble Hill Consulting
Cleveland, Ohio
Phone: 330.554.1461
Email: welcome@noblehillconsulting.com
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